You can reach customer service at help@alvott.com

Currently we only ship to the US & Canada

Orders will take 2-6 business days to arrive. (Depending on your shipping method)

 At Alvott, we strive to produce the best quality skincare products and we aim for our customers to be satisfied with their experience with us. Should you need to make a return or exchange on your purchase, you have 14 days from the time you received your order.

 Products must be returned in unopened, new, and unused condition to be eligible for return or exchange. Items that do not follow our policy guidelines will not be refunded.

Email our team at help@alvott.com for shipping instructions and details.

Refunds will be sent to the original payment method used for purchase. Please allow up to 2 weeks to be credited.